Terms & Conditions
Products
- PiP Nails sells handmade/custom press-on nails. Due to lighting, screen settings, and handmade detailing, slight differences in color or design may occur.
Returns, Refunds & Exchanges
All sales are final.
We do not offer:
- Refunds
- Returns for used products
- Design exchanges
- Cancellations after order confirmation
However, size exchanges are allowed if:
- The product is unused
- The exchange request is made within 48 hours of delivery
- The customer provides clear proof/photos if requested
Customers may be required to bear shipping costs for size exchanges.
Damaged or Incorrect Orders
- If you receive a damaged or incorrect product, contact us within 24 hours of delivery with clear photos and your order details. We will review the issue and provide assistance if applicable.
Sizing Responsibility
- Customers are responsible for selecting the correct nail size before ordering. PiP Nails is not responsible for sizing issues caused by incorrect measurements provided by the customer, though size exchanges may be provided at our discretion.
Shipping
- Delivery times may vary depending on location and courier services.
Product Usage
- Press-on nails should be used carefully and according to instructions.
Changes to Terms
- We reserve the right to update or modify these terms at any time without prior notice.
Contact
- For any questions or support, please contact us through our official Instagram page or contact details provided on the website.